Free Tool
AI Use Case Scorecard
Eight questions that decide whether a workflow is worth automating. Answer them about one specific process, not about your business as a whole.
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0 of 8 answered
Answer all 8 questions to see the result. Partial answers are not scored, because a single unanswered question is usually the one that decides the outcome.
How the scoring works
Each question scores 2, 1, or 0, for a maximum of 16. The eight criteria are weighted equally on purpose. In practice any single zero can stop a project on its own, which is why the result calls out zero-scoring answers separately from the total.
The criteria come from the conditions that separate AI projects which reach production from those that stall: repetition, input consistency, ownership, a measured baseline, error tolerance, integration access, available knowledge, and team demand. Published research on stalled projects points at the same causes, mainly brittle workflows, integration complexity, and misalignment with day-to-day operations rather than model quality.
A low score is a useful answer. It usually means the process work has not been done yet, and that work is worth doing whether or not you ever automate the workflow.
Questions about the scorecard
What makes a good first AI use case?
Recurring work with consistent inputs, a named owner, a measurable current cost, tolerable error consequences, and programmatic access to the systems involved. Those five conditions matter more than which model or platform you choose.
Does a low score mean AI cannot help us?
No. It usually means this particular workflow is not the right place to start. Low scores commonly point at missing process documentation or an absent owner, both of which are worth fixing regardless of whether you ever automate the work.
Why does error tolerance change the design?
Work with serious consequences for a wrong answer needs a person in the loop on the decisions that carry the risk. That is a legitimate design, but it changes the achievable time saving, so it should be priced in at the start rather than discovered later.
Is this scorecard a substitute for discovery?
It is a filter, not an assessment. It tells you whether a workflow is worth examining properly. Real discovery measures the current cost, maps the exceptions, checks the integrations, and agrees the success measure.